(Recording) Volunteer Management in These Times

high fives

The 2016 tax season was a challenging year for many VITA sites. As you prepare for the new tax season, what are the best ways to retain volunteers and recruit new ones in less than ideal circumstances?

Nicole Fiocco, Director of Volunteer Maryland, explains all of this and more. She introduces a growth mindset framework to view past obstacles as new opportunities, and explain how to craft your recruitment message to make tax preparation “sexy.”

Here’s the recording in case you missed it:

Download slides and notes.

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