Volunteer Management in These Times

Wed, October 4, 2016 3:00 PM – 4:30 PM EDT

The 2016 tax season was a challenging year for many VITA sites. As you prepare for the new tax season, what are the best ways to retain volunteers and recruit new ones in less than ideal circumstances?

Nicole Fiocco, Director of Volunteer Maryland, explains all of this and more. She introduces a growth mindset framework to view past obstacles as new opportunities, and explain how to craft your recruitment message to make tax preparation “sexy.”

Download slides and notes.


Watch last year's volunteer recruitment trainings:

Part I: Valuing Volunteers

Wed, Oct 12, 2016 3:00 PM – 4:30 PM EDT

To effectively recruit and retain volunteers, it’s important to understand what motivates people to devote their time and energy to your cause. Patrice Teetermoran, Director of Volunteer Maryland, explains how to craft your recruitment message to attract committed volunteers and how to create a supportive environment that encourages volunteers to stay year after year.

Download slides

Other resources:

• Baltimore CASH's Volunteer Materials
• Canva for creating infographics (learn to use Canva to create social media images)
• Powtoon

 

Part II: What Really Works

Wed, Oct 19, 2016 3:00 PM – 4:00 PM EDT

Ever wonder how other free tax programs enlist volunteers? Hear VITA partners share what recruitment strategies have worked for them, where they have recruited volunteers, and how they manage volunteer relations.

Presenters:
• Keely Andrews, Enterprise Community Partners, Inc. – Cleveland, OH
• Lauren Schwanz, Uintah Basin Association – Roosevelt, UT
• Sharon Baldwin, Baltimore CASH Campaign – Baltimore, MD

Download slides

Other resources:

• Baltimore CASH's Volunteer Recruitment video
Google Sites
Community Reinvestment Act
• Volunteer Hub

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